The recall process will only work for recipients using Exchange. What happens when you recall an email in Outlook 2010? Moreover, if you have already read the original message before you read the recall message, the recall will fail. This prevents the recall from taking place until you actually open the recall request. How do I stop message recall failure in Outlook 2010?įirst, in Tracking Options, disable “Process requests and responses on arrival”. Most users will see the recall request and immediately rush to read the message. Outlook users who have the preview pane turned on may still be able to read the recalled message, even if they haven’t opened it. If an Outlook recipient opens the message before opening the recall request, the recall will fail. Why is my recall email failed in Outlook?
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